Local Texas Reviews
16:49 21 May 21
Nice and friendly people
11:23 16 May 21
We wish to express our great experience with James Tomlin regarding our interview for purchasing a whole house Generac generator through Quality Home Products of Texas. James showed up on time for our scheduled time slot, very polite and knowledgeable about eguipment, process and installation. Also, was able to answer and explain technical items and terms which we did not understand. James was highly recommended and we can understand why. Because of James’ personality, knowledge and company commitment to quality and schedule, we purchased a 24k generator without any thoughts of seeking another estimate. James’ recommendation proved to be 100% worthy for his trust to provide us with a tailor made generator for our home. We had to award James a five star rating only because a ten star rating was not available. If you are thinking about a whole hose standby generator for purchase and installation by a company who self-performs ALL Trades from start to finish, make sure you contact James Tomlin at Quality Home Products first!05.16.21. Tim & Linda Thomas
14:00 14 May 21
16:07 13 May 21
I had a great experience with everyone I interacted with at Quality Home Products of Texas. Great people to do business with, very customer focused.
15:00 13 May 21
James met with us at the scheduled time and went thru the available generator options with us. He answered all of our questions concerning the different options. He was very professional and personable. While he said that it could be 23 weeks before our Generac could be installed due to exceptional high demand (that’s a bummer!), we are happy customers at this early point in the process.
17:10 08 May 21
J Tomlin was an excellent representative. He thoroughly explained every step of the process. I felt comfortable with him explaining how a generator works.
02:42 22 Apr 21
I met with James Tomlin of Quality Home Products yesterday. He was very knowledgeable and explained everything about a whole home generator clearly. I appreciated that when we asked what option he would do for his home he picked the middle option (only a few $ more than the low option but more capacity and explained why the extra but of capacity was worth it), not the most expensive and biggest commission option. He was a good salesman and sold me on all the extended warranty and service contracts so my price did go way up but now we don't have to worry about anything related to the generator for 10 years (can transfer all this to the new owners if we sell the house).Installation remains to be seen but the up front process was easy.
11:56 18 Apr 21
J Tomlin did a great job of explaining without pressuring us to buy a generator.
18:24 15 Apr 21
I have had a water system for about 2 and half years. Quality home has been great to us. I am not feeling all of the filter and their price. A service call is like 99 dollars plus the price of all of the filters. My family does love the water system so overall it worth it. I recently just got all of my filters in my kitchen done and paid 346.00. I was not too happy but I did not have to pay a service charge so ok I guess. When we first got it I was told we could do it our self. Now everyone who comes to our house said no we are the only ones. So confused!
12:51 15 Apr 21
Installation if water treatment system, including RO alkaline water for drinking. Sales representative is very knowledgeable, detailed, and committed to providing accurate information. Installation was done on the following day. Installation was done professionally without any issues. The technician was thorough and extremely competent.
14:49 12 Apr 21
I have been a customer since 2012ish and never have we had a bad experience. They remember me when I call, the technicians are friendly and courteous. Always a pleasure to speak with them.
17:20 10 Apr 21
Mr Tomlin was very professional during his visit to our house. Personable and able to answer all of my questions. He was very open about the pricing and everything was written down for our record.
14:06 09 Apr 21
James Tomlin presented and prepared an proposal for installing a generator. He was thorough, professional, and knowledgeable. We enjoyed visiting with him.
01:55 02 Apr 21
Areil Trujillo was on time for my appointment.He explained everything to me about products.Explained options and costs.Was well informed & I appreciate the time he took.
04:37 27 Mar 21
i work here but overall is an amazing company
02:44 25 Mar 21
Ariel Trujillo is the hardest working man in the backup generator game! Our initial appointment was scheduled late at night and despite that he stayed late to answer all of my questions and review all of my options. Additionally, I am very impressed by this company as well. It is clear that they will only do the highest quality work, they do not try to upsell you, and they also have faster turnaround times than many of their competitors right now. I am very excited to work with them moving forward.
00:12 25 Mar 21
Great service! Ariel was very professional and thorough in his walkthrough. He took time with us to explain all our options and answered all our questions. Unfortunately the price was just more than we were willing to pay currently.
17:49 21 Mar 21
James Tomlin made presentation of two different brands of generators. He spent close to 3 hours with us explaining every tiny detail. What a well prepared young man . We are very fortunate to have used him and this company. Not very many companies like this anymore. Thanks again James .
19:56 18 Mar 21
Thank you James Tomlin for your help with purchasing a generator. I feel comfortable with the information that you have given me that I have chosen the right company for this job. I look forward to working with you on this project.
19:28 18 Mar 21
Chris was very friendly and informative. He ask question, answered questions and gave me a number if there were any issues or more questions.
14:10 16 Mar 21
This company is hands down amazing. We worked with James to have a generator installed and we couldn’t be happier with our decision to use this company. James was extremely professional & took his time to explain everything in dept. We had several companies come out but Quality by far was the best. Thank you James!
12:00 15 Mar 21
James Tomlin did an excellent job with his presentation about generators. He actually gave me so much knowledge that it prepared me to hear other companies give their pitch about generators when I was shopping for quotes. No other companies matches his professionalism and he was the only one that sat down and took the time to speak with me. I would recommend them to anyone and I trust their service. They are awesome
13:23 11 Mar 21
We decided to go with this company because of their years of experience, the knowledge of sales person, and awesome customer service.
01:49 10 Mar 21
James was very professional and took the time to explain the details of both products and the benefits of each. Thank you for that
01:49 10 Mar 21
James is very knowledgeable and very professional in what he does. It was a pleasure meeting him. Thank you very much.