Request Service from Quality Home Products of Texas
Whether you need service on your water heater, generator, or water treatment system, fill out the form below and we’ll contact you to schedule your service appointment.
I met with James Tomlin of Quality Home Products yesterday. He was very knowledgeable and explained everything about a whole home generator clearly. I appreciated that when we asked what option he would do for his home he picked the middle option (only a few $ more than the low option but more capacity and explained why the extra but of capacity was worth it), not the most expensive and biggest commission option. He was a good salesman and sold me on all the extended warranty and service contracts so my price did go way up but now we don't have to worry about anything related to the generator for 10 years (can transfer all this to the new owners if we sell the house).Installation remains to be seen but the up front process was easy.
02:42 22 Apr 21
I have had a water system for about 2 and half years. Quality home has been great to us. I am not feeling all of the filter and their price. A service call is like 99 dollars plus the price of all of the filters. My family does love the water system so overall it worth it. I recently just got all of my filters in my kitchen done and paid 346.00. I was not too happy but I did not have to pay a service charge so ok I guess. When we first got it I was told we could do it our self. Now everyone who comes to our house said no we are the only ones. So confused!
18:24 15 Apr 21
Great service! Ariel was very professional and thorough in his walkthrough. He took time with us to explain all our options and answered all our questions. Unfortunately the price was just more than we were willing to pay currently.
00:12 25 Mar 21
James Tomlin did an excellent job with his presentation about generators. He actually gave me so much knowledge that it prepared me to hear other companies give their pitch about generators when I was shopping for quotes. No other companies matches his professionalism and he was the only one that sat down and took the time to speak with me. I would recommend them to anyone and I trust their service. They are awesome
12:00 15 Mar 21
We decided to go with this company because of their years of experience, the knowledge of sales person, and awesome customer service.
13:23 11 Mar 21
Best Customer Service out of any company I have dealt with. If they offer a service you need then look no farther. Just be prepared to pay in full or charge to your credit card, do not use their finance company, they are terrible.
22:38 08 Mar 21
Our representative was James Tomlin. He arrived on time, was very friendly and knowledgeable, and answered our many questions. I would recommend James to anyone needing services from Quality Home Products!
20:57 07 Mar 21
This is a late review (sorry) I had a 22 KW Generac generator installed at my residence 2 years ago, mainly in anticipation of hurricane season. Outstanding service from start to finish, from initial consult to install to follow-up maintenance. However, what prompted me to write this was the recent performance of my equipment during the recent Winter Storm of Feb 2021. My generator kicked right in, and ran for 2 straight days until power was restored, and handled the intermittent power cyclings over the following days like a champ. We were the only house in the subdivision with power., and therefore heat. My hats off to the entire team at Quality Home Products, my family and I cant thank you enough. It's really true what they say..expect the unexpected, as I certainly didn't see this event coming. I recommend getting a maintenance plan also. Peace of mind. Thank you so much for, no pun intended, a Quality product.
04:59 27 Feb 21
The generator they installed for us this year was a life saver, literally, this week. Worked flawlessly. Great people, great service. Highly recommended.
04:09 21 Feb 21
Great service. Very professional. Installed water filtration system for home. Everything was done professionally. Explained how everything works.
16:50 29 Jan 21
installed a new water softener (Rain Soft) and we love it. Best thing we could have done with our well water and it helps our water heaters and dishwasher as well, plus the cleaning supplies and soaps are fantastic. Installation of the softener was quick and easy, next day service. Will recommend to our neighbors and friends.
15:29 25 Jan 21
Quality home products is an amazing company who values their customers and have the best customer service we've seen! They are committed to making sure we're 100% happy with the outcome of the products we purchase or they are out with a day or two to fix it!
22:04 13 Jan 21
If you’ve ever had a concern mildly or strongly about the quality of water delivered to your home I encourage you to set up an appointment with Quality Water and listen to what they have to say. We did and are 120% satisfied exceeding our expectations. If you buy bottled water I ask why because we don’t any more. If you ever thought about the longevity of any appliance, faucet, shower head, toilet or any device using water I encourage you to set up an appointment. If you care about personal hygiene as we do I encourage you to call for an appointment. There are so many reasons why we encourage you because we are very happy and healthy with our water treatment system. Oh did I mention the level of satisfaction, their knowledge and commitment to customer service with every employee of Quality Water well they exceeded every one of our expectations.
17:46 13 Jan 21
We service was great from the appointment to the sales and installation. Everyone was knowledgeable and very professional. We are very satisfied.
15:20 09 Jan 21
Clean water, reduction in cleaning products, and waste makes our family happy 😊!A little rough start on installation but more than made up with excellent customer service!- Excited to be part of the family!
21:18 06 Jan 21
Amazing company with an amazing product. I got the water system and couldn't be happier. The team and customer service were polite, knowledgeable, and there for any question I had. I would recommend them to family and friends.
16:28 05 Jan 21
Technician Chris Bundrick arrived on time, maintained appropriate COVID-19 precautions. He was very professional and knowledgeable. Chris took the time to explain each service that we were going to be receiving today. He also provided us with a cheat sheet to cover the new AS-414 system to detect water leaks. We thank him very much!
00:11 16 Dec 20